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How to verify user information?

Updated this week

After accurately filling out the personal information, please pay attention to the following points when submitting documents.

1. Basic Requirements

The user's personal information will be verified only if the following conditions are met:

  • The user must be 18 years of age or older and have full legal capacity.

  • The user must have agreed to the service agreement and terms of service.

  • The user must have submitted valid and acceptable documents.

  • iTrader reserves the full right not to verify any user account that violates the terms of service or agreement during the verification process.

Note: When uploading your selfie, you must include the submitted document in the photo.

For example: If you uploaded your passport, your selfie must be taken with your passport.

Documents Required for Verification

  • You must upload clear, original images of your documents.

  • The proof of address must be issued within the last 1 month.

If you reside outside your home country, the following documents are required:

  • Proof of residence abroad

  • Utility bill

  • Rental agreement

  • Bank statement

If you are accessing the platform from a country listed on the FATF grey or black list, your user account will be terminated, and your evaluation account purchase will be refunded.

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